Privacy Policy

Last updated: June 2026

Your privacy is important to us. This policy explains how we collect, use and protect your information.

1. Information We Collect

We collect information you provide:

  • Name, email address and phone number when you enroll in a plan
  • ZIP code when you search for plans
  • Energy usage data extracted from bills you upload (numbers only)
  • Language preference

We do NOT collect:

  • Your actual bill images or PDFs (deleted immediately after extraction)
  • Your utility account numbers (masked in our system)
  • Payment or banking information

2. How We Use Your Information

We use your information to:

  • Show you relevant energy plans in your area
  • Pre-fill enrollment forms to save time
  • Send you confirmation of your enrollment
  • Notify you of better rates if you opt in
  • Improve our AI recommendations
  • Comply with legal requirements

3. Bill Data and Privacy

When you upload an electricity bill:

  • Maya AI reads the bill to extract usage data (kWh), current rate and provider name
  • The bill image or PDF is immediately deleted from our servers
  • Only anonymised numerical data is retained with your consent
  • Your bill image is never stored, shared or used for any other purpose

4. Information Sharing

We share your information only:

  • With the energy provider you choose to enroll with (required for enrollment)
  • With our technology service providers who help operate our platform
  • When required by law

We NEVER:

  • Sell your personal information
  • Share your data with advertisers
  • Use your data for purposes beyond finding you better energy rates

5. Data Security

We protect your information using:

  • 256-bit SSL encryption
  • Secure cloud storage
  • Regular security audits
  • Limited employee access

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us at: privacy@97options.com

7. Cookies

We use cookies to:

  • Remember your ZIP code and preferences
  • Analyse website traffic
  • Improve user experience

You can disable cookies in your browser settings.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or website notice.

10. Contact Us

Questions about this privacy policy?

  • Email: privacy@97options.com
  • Phone: (713) 379-8791
  • Mail: 97 Options, a DBA of Hi Tech Global Solutions Corp